Our Vision
To create a family of carriers with the unifying principle of hard work and integrity. We want to build a name in the industry of professional execution in every aspect of our work.
To create a family of carriers with the unifying principle of hard work and integrity. We want to build a name in the industry of professional execution in every aspect of our work.
To connect our drivers with the best possible freight from a pool of fair and honest customers. We understand how important the dispatch side is for repeat business and we make it a top priority to create and retain lasting relationships for your business.
David had been a freight broker for the previous 6 years and was fed up with the lack of professionalism and follow-through offered by the majority of dispatchers he had worked with. It was obvious to him that the majority of drivers were doing their job correctly, however, they were being made to look bad by the lack of follow-through and updates provided by their dispatchers. After multiple requests to dispatch for his regular carriers, he decided to create Victoriam Dispatch and fulfill the need in the industry. Since its creation, Victoriam Dispatch has grown to a team of 23 dispatchers with 58 drivers and continues to add to the team every month! Victoriam Dispatch specializes in reefer, van, and flatbed dispatching, but handle car hauling and hotshot dispatching as well.
We are extremely selective with our hiring process. We only hire people with years of industry experience, usually coming from the freight broker side of things, who know how to read people on the other end of the phone. They know how to push in the right ways to get the best price for you while still garnering good relationships with the load provider.
We also know how hard it is to find and keep good drivers. Our top priority aside from making your company profitable, is driver quality of life. We always factor in the drivers needs when planning our routes. Our dispatchers are trained to build a good relationship with the drivers and focus the time necessary to get to know them and build a healthy working relationship.
We save you the headache of having to hire, fire and manage in-house employees. No more worrying about paid time-off, insurance, or sick pay. It’s simple, we are here to support you with a dedicated dispatcher 24/7, every day of the year you work. If the dispatcher that is assigned to you needs time-off, we plan ahead to have another dispatcher step in to cover so you won’t miss a beat.
We have complete transparency. You will never have to worry about us booking a load for one price and then showing you a different price. We send all signed confirmations directly to you for your review.
We understand the importance of your company’s image and always talk to clients with the utmost respect and professionalism. We help build your brand and lasting partnerships with you.